Table of Contents
Pharmacy at Southern NH Medical Center Focuses on Convenient, Personal, Quality Patient Experience
NASHUA, N.H. [June 23, 2026] - Southern New Hampshire Health has opened its first retail pharmacy conveniently located inside Southern New Hampshire Medical Center in Nashua. The full-service pharmacy will focus on serving people in the community, including patients being discharged from the hospital and those who want a more personalized experience for medication ordering, pick-up, and counseling.
“Medication is a key part of care, but patients often feel like pharmacists don’t have time to counsel them or follow-up when they have questions or need support. We are changing that, because we know people are frustrated with how impersonal big-name retail pharmacies have become,” said John Berard, Director of Ambulatory Pharmacy Services at Southern New Hampshire Health.
One-way Southern NH Health’s new pharmacy will provide a better experience, is by making it easy to speak directly with a team member or pharmacist over the phone. Callers only have to press one number on the first phone menu to be connected with a person in our pharmacy for a live discussion.
Key Differences at the Southern New Hampshire Health Retail Pharmacy:
• Pharmacy is open to anyone, no matter where they live, or who the prescribing provider is
• Individuals receiving care at any Southern NH Health facility will have their electronic medical record and
phone app connected to the pharmacy for a seamless experience
• Shorter wait-times for prescriptions to be filled
• Personalized medication counseling
• Hospital and surgical patients can get medications filled before they leave
“The goal of our pharmacy is to serve patients with the highest quality care and expertise. We know that some patients on new or multiple prescriptions can feel overwhelmed and even stop taking their medication. By providing a more personalized experience, we will make it easier for everyone who walks through the door,” said Michael Kleinshmidt, Chief Operating Officer of Southern NH Health.
You do not need to be a Southern NH Health patient to have prescriptions filled at the pharmacy, which is open to everyone Monday-Friday 7 a.m.-7 p.m. and Saturday 7 a.m.- Noon. Most major insurance plans are accepted. Patients can also visit this link or call 603-598-MEDS to discuss transferring their prescriptions.
Southern New Hampshire Health is a not-for-profit healthcare system that has served the greater Nashua community since 1893. The health system provides comprehensive services throughout southern New Hampshire and northern Massachusetts through Southern NH Medical Center, a 188-bed hospital in Nashua; Foundation Medical Partners, one of the region’s largest multi-specialty provider groups; and five walk-in Immediate Care facilities connecting patients to urgent, non-emergency services. With more than 2,700 employees and 350 providers, Southern NH Health is committed to delivering high-quality, coordinated care to patients close to home.
