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Southern New Hampshire Health Immediate Care Earns Prestigious Accreditation

All 5 of Southern NH Health’s walk-in Immediate Care locations were included and accredited during the process for the scope of services they each provide, including for telehealth care

One of Only Two Urgent Care Groups in NH with this Distinction

NASHUA, N.H. —Southern New Hampshire Health’s walk-in Immediate Care locations are now only the second urgent care group in the state to be accredited by the Commission on Ambulatory and Urgent Care Quality (CAUCQ).

The national recognition was earned after an in-person, onsite survey in April, where a specialized evaluation team confirmed Southern NH Health’s dedication to safety and commitment to quality care for patients and employees.

All 5 of Southern NH Health’s walk-in Immediate Care locations were included and accredited during the process for the scope of services they each provide, including for telehealth care.

To date, CAUCQ has only accredited 141 urgent care centers across New England, putting Southern NH Health’s walk-in Immediate Care facilities among a select group. Representatives from CAUCQ said “the accreditation affirms your commitment to providing quality care, focused patient safety and excellent clinical outcomes.”

“Being in this select group shows how seriously Southern New Hampshire Health takes the quality of our care,” said Rebecca Cooper-Piela, SVP and Chief Quality Officer at Southern New Hampshire Health. “We are dedicated to serving patients in every setting, from primary to specialty care, emergency to immediate care, and this is just another example of how we serve the community.”

Overview of Southern NH Health Immediate Care:

• 5 locations serving southern NH and northern MA

•On site x-ray and testing for conditions such as strep, flu, COVID, mono, and STIs

•Connected care with Foundation Medical Partners Primary Care, Specialists, and Southern NH Medical Center

The accrediting body also awarded the organization an Antibiotic Stewardship Commendation for meeting the additional requirements associated with the responsible use of antibiotics.

In addition to traditional in-person care, the CAUCQ separately recognized and accredited Southern NH Health’s virtual care option. This service allows patients to access care through our Immediate Care website and see a provider who is part of our health system.

Southern New Hampshire Health Immediate Care locations:

• Immediate Care Hudson, 300 Derry Road, Hudson NH

• Immediate Care Pelham, 33 Windham Rd. Pelham, NH

• Immediate Care South Nashua, 112 Spit Brook Rd., Nashua, NH

• Immediate Care West Campus, 29 Northwest Blvd., Nashua, NH

• Immediate Care Pepperell- 68 Main St., Pepperell, MA

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